Learn Spoken English Online / Offline

You Can also Learn Spoken English By Online.Just Call us at +91-9836614608 From Worldwide.

Spoken English Training Institute was incorporated in the year 2005 with a sole aim of empowering its students with the industry specific competency levels-the knowledge relevant to BPO industry.
Today, Spoken English Training Institute is a time-tested pre-process Institute-a trusted name.
Our Mission is to equip students, professionals and other aspirants with relevant skills to achieve their potential by developing world class programs, delivery mechanisms and consistent focus on processes.
Our Vision is to be the most preferred and sought after provider of training and development services for business, soft skill and placement.

Total Course Fees Only Rs.5000/-. It is Only 6 Months Online/ Offline Course.

MODULE….1
Basic English grammar with written test
Reading, writing, dictation, understanding
Vocabulary
Introduction to Group Discusson/JAM  Session/extempore
Listening skills

MODULE….2
Personality Development
Body language/Dress code
Resume Writing
Advanced Group Discussion/JAM session/extempore
Time & Stress Management
Mock Interview

MODULE….3
Windows
MS-Word, Excel, Access
Internet & E-mail
Typing skill
Call Center Software

MODULE….4
Introduction to BPO & call center industry
Classification, functioning, work environment
Customer Relationship Management (CRM)
Technology used in eCRM
Selling/Delivering customer service over phone
Probing (Handling complain & tricky situation)
The agent : eligibility, recruitment, training.
Voice modulation & accent training.
Mouth exercises
The vowel sound, the plosive sounds, the TH sound & pronunciation
Soft skills
Cultural awareness
Mock calling
Mock interview

MODULE….5
Introduction to Computers
PC assembling and dis-assembling
PC maintenance and troubleshooting

MODULE….6
Motherboard Architecture
POST process
BOOT process
Learn and understand about Various Computer Peripherals

MODULE….7
Operating System
Configuring Windows XP
Installing Operating System
Troubleshooting Windows

MODULE….8
Internet
Internet Accessing
Downloading & Up-loading
Complete Knowledge of Dial up and Broadband Connection

MODULE….9
Networking
Network Architecture and Protocols
Network Topologies
Hardware and Software required for Networking
Details of IP Addresses
Complete knowledge on Networking

Smart English Course………………………………………………..36 hrs
Basic English grammar with written test
Reading, Writing, Dictation and understanding
Vocabulary
Developing Pronunciation with Rhythm
Self Introduction/ Extempore/ JAM Sessions
Group activities
Personal Grooming – Dressing, Body Language, Basic etiquettes, Mannerism etc.
Listening skills

Advanced English Course…………………………………………72 hrs
MODULE….1
Communicative Grammar
Reading accuracy with neutral accent
Advanced Vocabulary
Voice Clarity
Advanced Extempore & Impromptu
Group discussion skills & practice
Debate
Role play & Voice Recording
Presentation skills
Public speaking

MODULE….2
Mind power training
Developing leadership skills
Confidence Building-positive attitude
Resume Writing
Interview skills
Mock interview
Stylish English Course (V&A Training)………………………..36 hrs

MODULE….1
    Induction to B.P.O. & Call Center Industry.
    Customer Service
    Customer Relationship Management (CRM)
    Telephonic Etiquette
    Selling Skills
    Probing (Handing Complaint and tricky Situation)
    Tongue Twisters & Mouth Exercise
    Voice Modulation & Intonation
    Accent Neutralization (The Vowel, Plosive, TH sound)
    Accent Training (UK and US)
    Cultural Awareness
    HR Fundamentals
    Mock Calling, Mock Interview

Spoken English Fresher…………………………………………… 216 hrs
MODULE : 1, 2, 3, & 4 of Spoken English Professional Course

Spoken English Dynamic………………………………………….. 54 hrs
MODULE : 2, 3, & 4 of Dynamic Call Center Professional Course.

Total Course Fees Only Rs.5000/-. It is Only 6 Months Online/ Offline Course.

Come Meet With Us Your Future Is Waiting…….


For Online User Please Make Payment Directly At The Bank Given Below; By Cheque/Draft/Cash/Online Transfer/Or Any Kind Of Mode.

State Bank Of India

Account No: 32448337018
Account Name: Kunal Saha
IFSC/RTGS/NEFT Code: SBIN0004604
MICR Code: 700002209
SWIFT Code: SBININBB490

Bank Of Baroda

Account No:29670100007915
Account Name: KUNAL SAHA
IFSC/RTGS/NEFT Code: BARB0BIRATI 
MICR Code: 700012064

IDBI Bank

Account No: 184104000060260
Account Name: KUNAL SAHA
IFSC/RTGS/NEFT Code: IBKL0000184
MICR Code: 700259009